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Updated 5 Nov 2026 · Applies to route99.in, learn.route99.in and the Route99 app
In short
Route99 collects the contact, billing, study and usage details needed to run your courses and tests. We never see your card details, we share data only with the service providers who help us run Route99 or when the law requires, and you can ask us to see, correct or delete your data at any time.
We collect only what we need to run your courses, never see your card details, and you can ask to see, correct or delete your data.
No card details stored
Opt out any time
Grievance Officer named
Contact details:
name, email, mobile number, address, city, state, pin code and country.Billing details:
billing name, address and payment method. We never see or store your card number, expiry date or CVV; card payments are handled by Razorpay, our PCI-DSS compliant payment gateway.Study details:
the courses you buy, your test scores and progress, and what you tell us about your exam plans.What you post:
comments on our site or on Route99’s social media pages.Technical details:
IP address, browser, device and operating system, the page you came from, and the pages you visit and for how long.From you,
when you enquire, register, enrol, take a test, buy something, comment, or call or email us.Automatically,
through cookies and tools such as Google Analytics and Google Search Console.From others,
when you use a social media sign-in or feature, which may share your name and email with us.To run your account and deliver your courses, tests and MAPs sessions.
To send account and payment messages by email, SMS or WhatsApp.
To reply to your enquiries and confirm registrations.
To improve our courses and site, including by studying how the site is used.
To protect our students, our business and the site, and to prevent fraud.
To tell you about new courses, offers and exam updates. You can stop these at any time (see section 4).
By registering, you agree to receive messages about your account and our services. If we want to use your data for a new purpose, such as marketing, we will ask you first or give you a way to say no.
To withdraw consent or stop marketing emails, write to info@route99.in or call +91 88666 55609. It can take up to ten days to process. We will still send messages about your purchases and account.
Service providers
that help us run registrations, our learning platform, payments and messages. Some may be outside India.Partners who run an event or venue
you register for through us.Authorities,
when the law, a court or a government body requires it, or to enforce our terms and prevent fraud or security problems.A new owner,
if part of our business is sold or merged, so your course can continue.If we ever need to share your data for another reason, we will tell you first.
Online payments are processed by Razorpay, a payment gateway that follows the Payment Card Industry Data Security Standard (PCI-DSS). We never see or store your card details; Razorpay handles them under its own privacy policy. Billing data is used only to complete your payment, never for marketing.
We use cookies to keep you signed in and to understand how the site is used. They are not used to identify you on other sites.
Google Analytics
measures visits and may share data with Google’s other services, including for ads. See Google’s privacy policy.Meta (Facebook) Custom Audiences
lets us show Route99 ads to site visitors on Facebook and Instagram, using cookies and email addresses. See Meta’s privacy policy.We keep your data while you have an account with us, and afterwards only as long as the law requires. We use reasonable security measures to protect it from loss, misuse and unauthorised access.
Under India’s Digital Personal Data Protection Act, 2023, you can ask us to:
tell you what personal data we hold about you and how we use it;
correct, complete or update it;
erase it, unless the law requires us to keep it;
stop using it where you withdraw consent; and
let a person you nominate act for you if you are unable to.
Email info@route99.in, or contact our Grievance Officer (section 11).
Many of our IPMAT students are under 18. A parent or guardian must agree to this policy on their behalf, and we contact the parent or guardian where the law requires.
Under the Information Technology Act, 2000 and its rules, our Grievance Officer is:
Grievance Officer
Ms. Jagrati Singh
Business
M/S Dakshavyani Ventures
Registered office
G-304, Devnandan Platina, Gota, Ahmedabad
Centre
2nd Floor, ABC-II, SV Desai Marg, HL College Road, above Dakshinayan, Navrangpura, Ahmedabad 380009
info@route99.in
Phone and WhatsApp
+91 88666 55609
This policy does not cover other websites you reach through our links; read their privacy policies.
We may update this policy by posting a new version here, with a new Updated date.
M/S Dakshavyani Ventures · Registered office: G-304, Devnandan Platina, Gota, Ahmedabad · Questions: info@route99.in
Updated 5 Nov 2026
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